Our gold prices are updated daily according to live international gold rates + making charges. The exact price you see on our website or in-store is the final price you pay – no hidden fees.

Yes! When you place an order or book jewellery in advance, we can lock the gold rate for up to 7 days so you’re protected from market fluctuations.

We specialize in 21K and 18K gold jewellery. All diamond pieces are set in 18K gold, while traditional Emirati and Arabic designs are available in both 21K and 18K.

Absolutely. We offer full customization services – from changing stone settings to creating completely bespoke pieces. Visit any branch or send your idea via WhatsApp/email for a free consultation.

Standard customization takes 10–21 days. Complex or wedding sets may take 4–6 weeks. We always confirm the exact timeline before starting.

Yes! Bring your old or unused gold and we will deduct its current market value from your new purchase (exchange/melt policy applies).

Yes – delivery is completely free and fully insured across all 7 emirates for online orders above AED 1,000. Below that, a small fee of AED 30 applies.

We offer a 7-day exchange policy on unused items with original packaging and certificate. Custom-made and engraved pieces cannot be returned but come with lifetime free polishing & maintenance.

Every diamond purchase includes an international certificate (GIA/IGI). All gold jewellery comes with our AL Iman authenticity certificate and lifetime free cleaning & rhodium plating (white gold).

Cash, all major credit/debit cards, Apple Pay, Samsung Pay, and 0% interest instalment plans (up to 12 months with select banks).

Yes – our popular Gold Saving Plan lets you pay monthly instalments and purchase jewellery at the rate locked on your final payment date.

Yes, 100% genuine. Making charges are reduced or waived completely on select collections during seasonal sales – the gold weight price remains based on live rates.